Compliance & Quality

Taiga stands for 100% sustainability and 100% transparency in e-commerce. Through our business activities, we are committed to leading the health of our planet and all those who live on it into a green future. To this end, the decisions we make regarding our materials and business processes are based on clearly formulated values. All of our partners and service providers must also agree to act in accordance with our ethical standards. We want our suppliers to share our commitment to responsible and sustainable processes and practices.

Of course, sustainability plays a central role, especially in our products. Since we attach great importance to transparency, we have developed clearly defined sustainability criteria. In order to get a holistic picture of the sustainability of the products, we explicitly ensure that our sustainability criteria consider the environmental impacts of the entire product life cycle.

These are our sustainability criteria for products:

Materials:

Sustainability starts with the materials. That's why when rating for this criterion we look closely at whether the product is made of natural or recycled materials and whether it is petroleum- or plastic-free. We also pay attention to whether the materials are grown locally and organically.

preparation:

Manufacturing is an essential step in the life cycle of a product. This includes whether a product is manufactured without animal testing or the use of critical substances such as genetically modified plants or palm oil. We also examine whether it is free of pollutants that are harmful to the environment and health, whether it is produced locally and in a CO2-neutral manner, and what social standards are in place.

Packaging:

The packaging of a product has a major impact on the environment. If the product has packaging, we therefore carefully check whether it is made of recycled materials and/or is itself recyclable. Plastic-free packaging and packaging that can be returned to a reusable system or that stands out due to particularly intelligent and sustainable packaging design also score better with us.

Use:

A product also has an impact on the environment during use. That's why we look at whether you can save resources such as energy, water or materials with the product. It is also important to us whether a product is repairable, durable and/or refillable.

Circularity:

A major challenge for sustainability is the integration of products into the biological and technical cycle. It is important here whether a product is recyclable, biodegradable or compostable industrially or at home. We also see it as positive if the manufacturer offers a return system for the product and returns it back into the cycle themselves.

Our Code of Conduct contains important guidelines on social and environmental standards, business relationships and the whistleblower system as well as compliance with the Code of Conduct.

Compliance with laws and guidelines

We expect that all applicable laws and regulations are respected and followed. We would like to emphasize that this also applies to the recognized guidelines and rules of conduct of the respective cultures and countries in which our business partners and Taiga operate. Fundamentally, we expect our business partners, as well as ourselves, to establish and maintain a system for monitoring compliance with these laws, rules and regulations.

social standards

Social commitment and the protection of human dignity and rights are the basis for sustainable business activities. This includes not only the legal provisions prohibiting child and forced labor, but also, for example, fair working conditions, health protection, equal opportunities and non-discrimination.

Environmental standards

A central part of our corporate philosophy is high environmental standards to protect nature and ecosystems. We expect all business partners to take environmental protection seriously and to make their contribution to paving the way to a healthy world worth living in. In addition to environmental and climate protection, this includes the careful and cautious use of resources and materials.

Business relationships

Taiga expects business partners to act fairly and comply with laws, particularly with regard to competition, corruption, bribery, money laundering, data protection and export controls. The use of minerals and metals in production should be done in a way that respects and protects peace, security and human rights in countries. In addition, confidential information of Taiga and third parties must be respected and protected.

whistleblower system

To limit possible violations of this Code of Conduct and prevent future misconduct, we encourage every business partner, their employees or those affected to report suspicious cases. To do so, business partners should either set up their own whistleblower system or join an industry-wide system. Reports can also be forwarded directly to Taiga by email or telephone. Our business partners are encouraged to inform their employees about the possibility of reporting. This is intended to minimize the consequences of violations of the Code and avoid similar situations in the future.

compliance with the Code of Conduct

Taiga monitors compliance with the Code of Conduct by business partners. In the event of violations of human or environmental obligations, business partners must take immediate action to end or minimize the situation. Violations affect the business relationship and can lead to termination without notice or withdrawal from the contract by Taiga.

You can find the individual points in detail in our  Code of Conduct ...

All other regulations and compliance standards that reflect our values can be downloaded via the following links: